Cannot connect to Jira Cloud.

chatim
Messages : 11
Inscription : jeu. sept. 28, 2023 1:32 pm

Cannot connect to Jira Cloud.

Message par chatim »

Hi all,
i'm trying to connect to jira cloud by a project member user to be able to report defect from squash TM and also sync US from jira to squash, Unfortunately the connection failed with message 'Authentication failed, please enter your credentials again.', the creds is correct, i used it in my connections in jira cloud plateform.
jira-bugtracker.png
jira-bugtracker.png (138.42 Kio) Consulté 985 fois
The server (squash-TM) logger throw :
bugtracker-server-error.png
bugtracker-server-error.png (285.24 Kio) Consulté 981 fois
Does i missed something ? should i do something in jira side ?
appreciate your help.
Best Regards.
chatim
Messages : 11
Inscription : jeu. sept. 28, 2023 1:32 pm

solved Re: Cannot connect to Jira Cloud.

Message par chatim »

Hi,
it was my bad, i used jira password until find this paragraph : https://tm-en.doc.squashtest.com/v5/adm ... PI%20token.
the solution is using api token with jira cloud solution, to create it :
1- Go to "Manage account" in top right corner avatar.
2- Security section in top menu.
3- "Create and manage API tokens" link.

Hope this help someone.
Regards.
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