Test case report can't correctly display Chinese

arkuyo
Messages : 3
Inscription : ven. août 31, 2018 5:47 am

Test case report can't correctly display Chinese

Message par arkuyo »

Hi All,

Is it possible to generate correctly Chinese test case report?
I am puzzled by this problem for a long time...
Even though the PDF/docx format report, has the problem to display Chinese.
If there are any suggestions, please let me know, thank you.

Sincerely
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BastienHenix
Messages : 21
Inscription : lun. sept. 10, 2018 7:27 am

Test case report can't correctly display Chinese

Message par BastienHenix »

Hello,

After testing your issue, I regret to inform you that there is no workaroud as this is an anomaly. The generation of editable reports containing Chinese will systematically return a page filled with incorrect characters. The anomaly has now been reported to the dev team.

However, the generation of a PDF is working as intended and sinograms are correctly encoded, therefore I encourage you to use this capability while we fix the issue of editable reports (the report you had generated and shown in error.JPG is indeed an editable report, not a pdf).

Best regards

Bastien
arkuyo
Messages : 3
Inscription : ven. août 31, 2018 5:47 am

Test case report can't correctly display Chinese

Message par arkuyo »

Hi Bastien,

I appreciate your message!

But both of the format doesn't works for me...
The PDF is filled with question marks, that's is very strange.
Please refer to the attachment.
Thanks!


Sincerely
Anthony
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BastienHenix
Messages : 21
Inscription : lun. sept. 10, 2018 7:27 am

Test case report can't correctly display Chinese

Message par BastienHenix »

Hello there,

After further testing and refering to the developpers, I regret to inform you that the Chinese scripture is not meant to be suported by Squash. Nevertheless, I have noticed that SquashTMs configured with PostGreSQL happen to tolerate better Chinese scripture. Are you currently using a SquashTM set up with a MySQL ? If yes, switching to a PostGreSQL version should at least partially resolve your issue.

Best regards

Bastien
arkuyo
Messages : 3
Inscription : ven. août 31, 2018 5:47 am

Test case report can't correctly display Chinese

Message par arkuyo »

Hi Bastien,

Thank you for all your assistance...!

Actually I'm using the Squash TM with a PostgreSQL.
Sorry for the all the time I didn't provide the detail.
Please refer to below:

Squash TM: 1.18.0.RELEASE
OS: CentOS7
PostgreSQL: 9.4

Plugings:
report.books.requirements-2.2.2.RELEASE.jar
report.books.testcases-2.2.2.RELEASE.jar

[b]Campaign test report[/b]:
[color=#0000ff]Only "Test Case list by Campaign" xls format display Chinese normally.[/color]
Rest of them didn't works.

[b]Test case report[/b]:
All the format didn't works.


Even though Chinese is not supported in the future develop list, still thank you so much for the help!

Sincerely
Anthony
BastienHenix
Messages : 21
Inscription : lun. sept. 10, 2018 7:27 am

Test case report can't correctly display Chinese

Message par BastienHenix »

Hello,

Before closing this topic, I had to try once again if they weren't any workaround and I'm indeed afraid that there isn't. Our apologies for the inconveniences caused, we'll be sure to get back at you should one day this is scheduled to be improved upon.

Best regards

Bastien
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