First Project

[sarndt]

Hi

I am trying to set up a project for CRM product testing for testing multiple application products that are similar in use/functionality. For example Product A, Product B, and Product C.

I want to set up a series of categories - each using the same set of test cases by category. For example Category A, Category B, Category C.

Different groups of users will perform the same testing for each product and category combinations. For example Product A - Category A, B, & C and Product B - Category A, B, C.

The testing may be done in one or multiple phases. For example Phase 1 may be Configuration, Phase 2 may be Process, and Phase 3 may be Reporting. All of the phases would be the same for each Product.

For each test case, I want to score two items - Functionality and Usability with the scores being 0 through 4 for each test case. So for Product 1, Category 1, Test Case 1, one user may score Test case 1 with a 1 and a second user may score Test case 1 with a score of 2. And. For Product 2, Category 1, Test Case 1, the same first user may score Test Case 1 with a 2, and the second user may score Test Case 1 with a score of 2.

I want to be able to average the Functionality and Usability scores for Product 1, Category 1, Test Case 1 across all users. So for Product 1, Category 1, Test Case 1, the total score would be 3 with an average of 1.5. For Product 2, Category 1, Test Case 1, the total score would be 4 with an average score of 2.

What is the correct way to set this structure up?

Thanks

Steve